Electric steam generators "Made in Germany"

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Privacy policy

As of 29.03.2020

General information

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide data has no consequences. This only applies if no other information is provided in the following processing operations. “Personal data” means any information relating to an identified or identifiable natural person.

Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law. The following provisions inform you about the type, scope and purpose of the collection, processing and use of personal data. This privacy policy only applies to our websites. If you are redirected to other sites via links on our pages, please inform yourself there about the respective handling of your data.

  • The company DINO Maschinenbau GmbH Leerkämpe 6d 28259 Bremen Germany, represented by Managing Director: Julian Matz, (hereinafter referred to as “Seller”) uses personal data (e.g. title, name, address, e-mail address, telephone number, fax number, bank details, IP address) in accordance with the provisions of German data protection law. In this respect, the seller collects, stores and processes only data provided by the user for the purpose of ordering goods. The seller uses the user's data without the user's separate consent exclusively for the fulfilment and processing of the order.
  • Once the contract has been fully processed and the purchase price has been paid in full, the user's data will be blocked for further use and deleted after expiry of the tax and commercial law regulations, unless the user has expressly consented to the further use of their data.
  • The user can object to both the storage and the use of his data, which is logged by the seller in accordance with the legal requirements, at any time with effect for the future, whereby the objection is also logged accordingly. The revocation is possible at the e-mail address info@dino-dampf.com or at the postal address of the seller mentioned in point 1.
  • The user is also entitled to request the amendment, blocking or deletion of his/her data at any time and to object to the use of his/her data for the purposes of direct marketing or advertising.
  • If the user requires further information about the storage of his personal data or wishes to request the deletion, blocking or modification of the data of the interested party, free support is available at the e-mail address mentioned in point 4 or at the postal address mentioned in point 1.
  • This data protection declaration can be viewed and accessed at any time on the seller's website.
  • Beyond the declaration, all personal data of the interested party transmitted to the seller will not be made accessible to third parties without the separate written consent of the interested party, unless this is required by law or official order.

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out based on the consent until revocation. Your customer account will then be deleted.

Inventory data

(1) Your personal data, insofar as this is necessary for the establishment, content or modification of the contractual relationship (inventory data), will be used exclusively for contract processing. For example, your name and address must be passed on to the supplier of the goods to deliver the goods.

(2) Without your express consent or without a legal basis, your personal data will not be passed on to third parties outside the contract processing. Once the contract has been fully processed, your data will be blocked for further use. After expiry of the tax and commercial law regulations, this data will be deleted unless you have expressly consented to its further use.

Server log files

You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our offer. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form, the watch list or recommendation to a friend by e-mail

When you use the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out based on the consent until revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Collection, processing and use of personal data for orders

When you place an order, we collect and use your personal data only to the extent necessary to fulfil and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners that we need to process the contractual relationship or service providers that we use as part of order processing. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and drop shipping retailers. In all cases, we strictly observe the legal requirements. The scope of data transmission is kept to a minimum.

Use of the e-mail address for sending direct advertising

We use your e-mail address, which we have received as part of the sale of goods or services, to send you electronic advertising for our own goods or services that are like those that you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out based on Art. 6 (1) lit. f GDPR from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You can also use the link provided for this purpose in the advertising email. This will not incur any costs other than the transmission costs according to the basic rates.

Data collection and processing for credit checks

If we make advance payments, e.g. in the case of payment on account or direct debit, we reserve the right to obtain creditworthiness information based on mathematical-statistical procedures using CREDITREFORM, if necessary. For this purpose, we transmit the personal data required for a credit check to CREDITREFORM and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and whose calculation includes address data, among other things. Your legitimate interests are considered in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is carried out based on Art. 6 (1) lit. f GDPR for the legitimate interest in protection against non-payment if we make advance payments. You have the right, for reasons arising from your particular situation to object at any time to this processing of personal data concerning you based on Art. 6 (1) lit. f GDPR by notifying us. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data means that the contract cannot be concluded with the payment method you have selected.

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_US

Information about cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We also use cookies on our website to enable an analysis of the surfing behaviour of our site visitors.

Furthermore, we use cookies for the purpose of subsequently addressing site visitors on other websites with targeted, interest-based advertising.

The processing is carried out based on Section 15 (3) TMG and Art. 6 (1) lit. f GDPR from the legitimate interest in the above-mentioned purposes.

The data collected from you in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be stored together with your other personal data.

You have the right to object to this processing of your personal data based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can find out how to manage (including deactivating) cookies in the most important browsers by following the links below:

  1. Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
  2. Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
  3. Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
  4. Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

     

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. The purpose of data processing is to analyse this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics uses cookies that enable your use of the website to be analysed. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision by the European Commission is in place for data transfers to the USA. The processing is carried out based on Art. 6 (1) lit. f GDPR from the legitimate interest in the needs-based and targeted design of the website. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link Browser add-on to deactivate Google Analytics.

To prevent Google Analytics from collecting data across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics. You can find more information on terms of use and data protection at

 

  1. https://www.google.com/analytics/terms/en.html
  2. or https://www.google.de/intl/en/policies/.

 

Use of the remarketing or “similar target groups” function of Google Inc.

We use the remarketing or “similar target groups” function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. This function serves the purpose of analysing visitor behaviour and visitor interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements. Cookies are used to record visits to the website and anonymized data on the use of the website. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas. Your data may also be transferred to the USA. The European Commission has issued an adequacy decision for data transfers to the USA. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR for the legitimate interest of targeting visitors to the website with advertising by displaying personalized, interest-based ads to visitors to the provider's website when they visit other websites in the Google Display Network.

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opt-out mentioned there.

You can find more information on Google Remarketing and the associated privacy policy at: https://www.google.com/privacy/ads/

Use of Google AdWords conversion tracking

We use the online advertising program “Google AdWords” on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. It is therefore not possible for cookies to be tracked via the websites of AdWords customers.

The information collected with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR.

To do so, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

You can also deactivate personalized advertising for you in the Google advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=en. In addition, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opting out mentioned there..

Here you can access the Google website on data protection and terms of use, where you can find further information on how Google handles personal data: https://policies.google.com/technologies/partner-sites

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of YouTube

On our website, we use the function for embedding YouTube videos from YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA; “YouTube”). YouTube is a company affiliated with Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The function displays videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there.

For more information on the collection and use of data by YouTube and Google, your rights in this regard and ways to protect your privacy, please refer to YouTube's privacy policy (https://policies.google.com/privacy?hl=en).

Newsletter subscription

When you register for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time. You have expressly given the following consent separately or, if applicable, during the ordering process:

Information

According to the Federal Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. You can ask questions, for example, via the following e-mail address:info@dino-dampf.com

Duration of storage

Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.

You also have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purposes of direct marketing in accordance with Art. 21 (1) GDPR. Please contact us if you wish. You can find the contact details in our legal notice.

Right to lodge a complaint with the supervisory authority

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.

Electric steam generators
Made in Germany

  • Over 60 years of experience
  • Manufactured in Germany
  • International shipping

  • Global support
  • Short order times
  • Individual customisations (manufacturing based on customer requirements)

  • Maintenance and commissioning
  • Sale of new and used devices
  • Comprehensive consulting and project support
  • Extensive range of accessories
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